FAQs

Frequently Asked Questions

Please reach out to us at info@cannavillehemp.com if you cannot find an answer to your question.
What is the difference between Marijuana and Hemp?
Hemp and marijuana, both part of the cannabis family, differ in their THC levels. Our products come from hemp, which is federally legal and has high levels of CBD and minimal THC (less than 0.3%). Marijuana, on the other hand, has high THC levels and low CBD content. It's important to note that only CBD derived from hemp is federally legal according to the 2018 Farm Bill.
What are cannabinoids?
The cannabis plant produces chemical compounds known as cannabinoids, which hold the key to its numerous potentially therapeutic properties. With more than 100 identified cannabinoids, these substances mimic the naturally occurring endocannabinoids found in the human body.
What is the Endocannabinoid system?
All mammals possess an exceptional mechanism known as the Endocannabinoid system, which enables them to utilize cannabinoids. The Endocannabinoid system (ECS) is comprised of numerous receptors that are predominantly situated in the brain and central nervous system.
What are CB1 and CB2 receptors?
The human body produces its own cannabinoids and contains two receptors, known as CB1 and CB2 receptors, which cannabinoids, including CBD, bind to in order to produce effects. The CB1 receptor is primarily located in the brain and influences various functions such as coordination, movement, pain perception, emotions, thinking, appetite, memory, and other physiological processes. On the other hand, CB2 receptors are more prevalent in the immune system and impact inflammation and pain. Upon the introduction of CBD into the body, it is believed to interact with these receptors, stimulating the production of endogenous cannabinoids.
What is CBD?
CBD, an abbreviation for cannabidiol, is the primary phytocannabinoid discovered in the hemp plant. Renowned for its numerous advantages for both humans and our animal companions, CBD does not possess psychoactive properties and is nontoxic. Moreover, it interacts with the receptors within the human endocannabinoid system, an extensive network of receptors responsible for promoting overall well-being and facilitating various physiological functions.
What is Delta 8?
Delta 8, a cannabinoid found in the cannabis plant, is often compared to its close relative, Delta 9, which is also known as THC. While Delta 8 is slightly less psychoactive than Delta 9 THC, it still sparks debate among experts. It appears that Delta 8 may have milder effects compared to Delta 9, but it's always wise to begin with a low dose to gauge your body's reaction. Remember to use it responsibly.
What is your refund/return/exchange policy?
Refunds are handled on a case by case basis but are usually only granted for defective items. A refund will be considered only upon receipt and inspection of said item. Should a refund be granted it will be at the sole discretion of Cannaville Hemp. Shipping costs are not refundable and customer is responsible for return shipping cost.Should we send you the wrong item we will replace it at no cost to you. Returns on eligible items are accepted within thirty (30) days of original purchase. Items returned must be unopened and in original packaging and are eligible for exchange of the same or similar product of equal value. Please contact us at info@cannavillehemp.com for any return or refund requests.While we will do our best to make sure your purchase is packaged with the utmost care we are not responsible items damaged in shipping or for lost or misdirected items so please make sure to double check the shipping address at checkout. Should you receive a damaged or defective product we will do our best to remedy the issue however we are not responsible for damaged caused by the shipping company. Take a picture of the damaged item, the box, and shipping label and contact us at info@cannavillehemp.com. Should you need to cancel your order you may cancel it for a full refund before it has been shipped. Once an order has been shipped we cannot and will not cancel it.