Shipping and Returns
Refunds and Return Policy: Refunds are handled on a case by case basis but are usually only granted for defective items. A refund will be considered only upon receipt and inspection of said item. Should a refund be granted it will be at the sole discretion of Cannaville Hemp. Shipping costs are not refundable and customer is responsible for return shipping cost.Should we send you the wrong item we will replace it at no cost to you. Returns on eligible items are accepted within thirty (30) days of original purchase. Items returned must be unopened and in original packaging and are eligible for exchange of the same or similar product of equal value. Please contact us at info@cannavillehemp.com for any return or refund requests.While we will do our best to make sure your purchase is packaged with the utmost care we are not responsible items damaged in shipping or for lost or misdirected items so please make sure to double check the shipping address at checkout. If you receive a damaged or defective product we will do our best to remedy the issue however we are not responsible for damaged caused by the shipping company. Take a picture of the damaged item, the box, and shipping label and contact us at info@cannavillehemp.com. Should you need to cancel your order you may cancel it for a full refund before it has been shipped. Once an order has been shipped we cannot and will not cancel it.
Shipping: All in-stock items are shipped within 24 to 48 hours from date of purchase excluding weekends and holidays. Orders placed on Saturday will be processed and shipped the following Monday. Standard Delivery: Our standard delivery service for the Continental U.S. is The United States Postal Service (USPS). We do not ship to Alaska or Hawaii. We are not responsible for any lost, or misdirected items. You are responsible for verifying that all shipping information is correct. Delta 8 Shipping Disclaimer: We do not ship delta 8 products to the following states: Alaska, Arizona, Colorado, Delaware, Hawaii, Idaho, Massachusetts, Mississippi, Missouri, Montana, Nevada, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, and West Virginia.